Return Policy

Last Updated: June 1st, 2014

We are so confident that you will become a SwimPod enthusiast, we offer a 30-day return policy if you are not completely satisfied with any of our products. This makes for a no-risk purchase!

General Details

You may return your SwimPod Waterproofed iPod Shuffle and/or SwimPod Waterproof Headset within thirty (30) days from the original date of sale for the return of the full purchase price.

You must return all components of the product (iPod components include USB connecting cable, Apple non-waterproof headset, and all Apple iPod inserts with plastic box) in like-new condition (to be determined at our discretion). If any components of our product show unreasonable wear and tear or damage rendering the product non-salable, the return will be subject to a 50% restocking charge.

Shipping, handling, and insurance charges are not refundable.

Returning your SwimPod Gear

To return your SwimPod Waterproofed iPod Shuffle and/or SwimPod Waterproof Headset under the 30-day return policy, you must return the player, headset, and all other components (as described above), as requested, along with a copy of your invoice and/or receipt, a note requesting a refund with the reason for return, fully insured (for your protection) and packed well in original packaging. For the proper return address, please e-mail us at contact@swimpod.com.au.

If you need to return your SwimPod Waterproofed iPod Shuffle and/or SwimPod Waterproofed Headset for any reason other than under the 30-day return policy, please contact us at contact@swimpod.com.au for authorisation and further instructions.